About Us – Vintage Auto Garage LLC
Vintage Auto Garage is an on-line only auto parts store built specifically for classic American cars and trucks. We are one of the only providers of 6 to 12 volt conversion kits for all the most common antique and collector’s vehicles, including Ford, Chevrolet, Cadillac, Buick, and more. We also have vintage car starters of excellent craftsmanship, overdrives, alternators, fuel pumps, wires, and many other products.
Vintage Auto Garage is also more than a typical online store for classic vehicle restorations. We genuinely believe in customer service, and prove this by:
- Providing personalized support to those that call us.
- Never selling or sharing your email or any personal data.
- Thoroughly researching the products we offer for quality.
Some of our products were manufactured in-house, with only the best materials to ensure that they’re designed to last. Others are sourced from manufacturers known for their commitment to higher quality products. Everything we sell, and everything we create, is designed to last.
With kits available to take the guesswork out of your order to step-by-step guides to help you with installation, Vintage Auto Garage is your one stop source for all your classic and vintage auto parts.
Founded by Jay Johnson in 2005 with a single 12 volt to 6 volt gauge reducer, Vintage Auto Garage continues to grow, offering more components for your antique auto restoration or repair. We encourage you to browse our website for the parts you need, call us at 800-516-4461, or provide us with your email if you’d like to be kept up to date with new parts, sales, and other information.
Our Mission: We are dedicated to bring our customers the very best in class products, customer service, a safe and secure shopping experience and have some fun along the way.
Call Us: You can reach us by calling 800-516-4461 we answer our phones between the hours of 8:00 AM Pacific to 5 PM Pacific Monday-Friday. You can also fax us at 925-648-9991. Make sure you put “Mail Stop 186” in the subject line to ensure we receive it. You can also reach us at:
Vintage Auto Garage LLC
11040 Bollinger Canyon Rd
San Ramon, CA 94582
Vintage Auto Garage LLC offers a one year [12 months] limited warranty on products sold to the original owner. The limited warranty appliers to item or items sold to be free from defects in material and workmanship. Vintage Auto Garage LLC is not responsible for any consequential damages caused by items sold or installed. This warranty covers the replacement/repair of the product only and does not cover the cost of removal and installation. Light bulbs are not covered under any warranty, if your order arrives with damaged bulbs caused by shipping, Vintage Auto Garage LLC will replace the light bulb at no charge. There is no warranty on parts that have been modified, painted, altered or not correctly installed. Some parts carry a longer manufactures limited warranty, in this cases Vintage Auto Garage LLC will cover the first year [12 months] warranty and the manufacture would cover the remaining warranty period. Battery cables manufactured by Vintage Auto Garage LLC have a lifetime limited warranty to the original buyer. Extended warranty coverage can be purchased separately for some products that would extend the normal warranty by [12 months], [24 months] or [36 months]. Contact us if you would like more information on extended warranty or add to cart when making your purchase.
At Vintage Auto Garage, we understand how important the vintage car parts you purchase are to you. We know that you’ll want to be able to track your order as well.
We do our best to ship fast. The majority of our items ship within 1 to 3 business days after your order has processed. We know that no one wants to order a product and worry about when it’s on its way, which is why we do our best to speed up the shipping process. We will notify you when the product is on its way, or, if there is any delay, we’ll let you know early if the item will not be ready to ship and why.
Once it’s shipped, you’ll be given an order number and a way to track the item(s). You can check in on the tracking numbers along the way to watch as it reaches your destination.
In the event items are back ordered and unable to be shipped right away, you will be notified as soon as possible. Once you receive the notification, you will have the option to wait, change, or cancel the order. There is no restocking fee for canceled orders.
Credit Card Problems
We verify every credit card we charged through our fraud department. If there are any problems – such as a shipping address not listed on the credit card account, or the bank not confirming the billing address matches - the order will be delayed. An e-mail will then be sent to notify you of the delay and request you verify your information. If you do not reply within 5 business days to a request to verify your billing address the order will be canceled.